Terms and Conditions

By using whatsonforkids.lu website (“this Website”, “we”, “us”), you confirm that you agree to all terms and conditions on this page. If you do not agree with these terms, do not use What's on for Kids. You agree that we may modify these Terms of Use at any time and you agree to be bound by all changes that What's on for Kids may reasonably make hereto.


“You” refers to you as a user of this Website, any party authorized to act on your behalf, your company, partner, or any party you are representing or acting on behalf of, on this Website.


You represent that you are at least 18 years old and have provided and will continue to provide accurate and correct information to this Website. You represent that you have full authority to enter into this agreement and perform its terms. You warrant that each action you make is being done so in good faith and that you have no knowledge of it infringing upon or conflicting with the legal rights of any third parties. By using this Website you agree to our Terms as outlined below. If you do not agree to these Terms, you are not authorized to use this Website. By using this Website's services, you are agreeing to be bound by these Terms.


This Website offers you the possibility to buy services and physical products. This Website charges fees for the services and products. These fees may change at any time at this Website's management sole discretion.



Order Placement and Order Acceptance Policy

By completing and submitting the electronic order form you are making an offer to purchase services and/or goods which, if accepted by us, will result in a binding contract. Only when we review and accept your order, we will dispatch the items that you purchased or provide you with the services you paid for.

Your emailed receipt of an order confirmation signifies that we have been notified of your offer to purchase the selected items. It does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell unless we accept the order and dispatch the items (if applicable).

This Website reserves the right to cancel any order and to decline the acceptance of any order. Item availability and prices are subject to change at any time, without notice. We reserve the right to limit quantities, and at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item.

Sometimes, we may require additional information and/or verification before accepting and processing any order.

We reserve the right to cancel an order or to issue a return for merchandise that is advertised in error, that does not conform to advertised specifications, or was shipped in error. Charge backs from credit card issuing banks are subject to the above policies.


If you choose to subscribe for automatic billing, you agree that you will pay for the chosen services and products for the period of the minimum duration of your subscription, which is one year. You are solely responsible to maintain your account in good standing, which includes but is not limited to timely payments of all dues, fees, taxes and other applicable charges. You agree to pay for our services rendered for a minimum period of 1 year. However you have the option to terminate your subscription within the first 30 days from your sign up date.

Termination of Subscriptions

Our subscriptions are binding for one year. You can terminate your subscription within a grace period of 30 days from the date you signed up. You may not cancel your subscription after the 30 days grace period had passed. If you decide to do so we may seek redemption to the amount of your remaining subscription. You may terminate your subscription at the end of the subscription period only. If you do not terminate your subscription at the end of the subscription period, plus a grace period of 30 days, your subscription renews for a period of 1 year under the conditions mentioned here. If for some reason you are unhappy with our service, you can request an earlier termination. Granting earlier termination requests is entirely at this Website's management discretion. All termination requests must be sent to us in writing over email or using the contact us form. Upon termination, your right to use this Website's services will immediately cease and any content that was created, added and/or displayed on the Website related to your subscription will be removed. We agree to terminate your service effective upon the receipt of your written notice of termination but no later than 30 days from your initial sign up date or before a year has passed from your sign up date.

Refund Policy

Our products come with a 100% satisfaction guarantee promise. If you are not satisfied in any way by your purchase and if you cannot return the item, please let us know and we will find a way to make things right for you.

Paying Online on This Website

We use secure transaction payments provided and backed up by our payment processors -- Stripe and PayPal’s secure online payment systems. Your payment details information are handled by our payment processors and not provided to anyone else (not even to us) so there is no chance of your information being accessed by anyone during the process. Our payment processors encrypt all of your personal and financial information with their 128 bit (or higher) encryption to ensure the security of all transactions. All transactions are safe and secure.

General Terms

Your Account

When you register your account, you will be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another person at any time or to disclose your password to any third party. You agree to notify immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.


Our services could be terminated at any time. You may terminate your account provided that all your fees and dues to this Website are fully paid. All termination requests must be sent to us in writing over email or using the contact us form. Upon termination, your right to use this Website’s services will immediately cease. We agree to terminate your service effective upon the receipt of your written notice of termination.


Although this Website strives to update and keep accurate as much as possible the content contained on this Website, errors and/or omissions may occur. The content contained in this Website or which may be downloaded from this Website is provided “as is” and “as available”. As such, this Website makes no warranty or representation regarding the quality, accuracy, completeness or up-time and availability of such content and expressly disclaims liability for errors and/or omissions in said content. this Website may fix and correct typographical and unintentional errors at any time. If you have any concerns with the content on this Website, please contact us.

Typographical Errors

While we make every effort to provide accurate specifications and description on all products, What's on for Kids is not responsible for errors in products specifications on this website. For complete descriptions, capabilities, and specifications, please contact the manufacturers for actual specifications. The product images used across the online store are solely for guideline and informational purposes and may not be considered as exact representation of the product. We are not to be held responsible for any incorrectly displayed product images and/or product images not corresponding to the products being sold. In the attempt to be as accurate as possible, we ask our clients if they encounter a case where the image does not correspond to the product, please let us know.


All messages, responses, and other communication between you and this Website, including but not limited to e-mails, voicemails, and webpages are confidential and/or subject to copyrights. You agree to take all reasonable steps to protect this confidential information and shall not copy, distribute, share, or make public, any information from this Website without prior written permission from us.

Occasionally we may ask you to share your feedback or comments about our products and services with us. We may do so by sending you automated or manual email messages or in other ways of communication. By replying to that communication or sending us unsolicited feedback and comments, you grant us the copyrights to that content. You agree to grant us the right to share your comments and feedback on our website and confirm that you agree your feedback and comments to be published on our website. You agree that we can use this information any way we see fit on our website – in the form of review, comment, feedback, under our FAQs, etc. If you would like your feedback or comments not to be publicly shared on our website, you may request so in writing. All removal requests should be sent to our contact email address and will be honored and respected.

Limitation of Liability

This Website shall not be liable under any circumstances to you or any other person for indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit or goodwill, for any matter, whether such liability is asserted on the basis of contract, tort (including but not limited to negligence), breach of warranties, either expressed or implied. In the event that any state/province/country does not permit this broad exclusion or limitation on liability for damages as contained herein, or if the broad exclusion is invalidated in whole or in part for any reason, this Website’s liability is limited to the full extent that is permitted by law. You agree that in no event shall this Website’s maximum aggregate liability exceed one hundred British Pounds Sterling (£100 GBP).


You agree to defend, indemnify and hold harmless this Website and its owners, operators, parents, subsidiaries, successors, assigns, attorneys, contractors, agents, employees, officers, directors, shareholders, and affiliates from any loss, liability, damages or expense, including reasonable legal fees, resulting from any third party claim, action, proceeding or demand related to your use (including your agents, affiliates, or anyone acting on your behalf) of this Website.

Force Majeure

This Website is not liable for failure to perform its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, internet or telephone service.

Venue and Choice of Law

This agreement is subject to the laws of London, UK. You agree to waive questions of jurisdiction and all disputes brought by you shall be in the courts of London, UK. Prior to resorting to litigation, you agree to attempt to resolve any dispute by binding arbitration in accordance with the laws of the United Kingdom. The place of arbitration shall be London. The language of the arbitration shall be English.


If any provision of this agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions of this agreement shall not in any way be affected or impaired thereby. this Website will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of this Website as reflected in the original provision.

Binding Effect

This agreement is binding on you, your heirs, successors and assigns, partners, agents, parent corporations, subsidiaries, affiliates, employees.